Issue No. 297 | April 22, 2020

The Next Phase

Much like our need to be able to do testing for the virus and antibodies, we also need to be able to assess where we and our organizations are in the phases of this pandemic and our hoped for return to work

During this first phase, which I referred to as “Getting Settled,” we moved through 3 periods which was all about accepting this current reality.  They were

  1. Create a sense of safety and security: We got our family together, loaded up on toilet paper and established the rules for keeping safe.
  2. Gain stability and focus on well-being: We recognized the importance of developing routines for ourselves and family and looked to take good care of ourselves to ensure our health.
  3. Wondering about the new normal: We settle into the routines but are unsure of what the future holds and so we begin to ask the question, “is this the new normal?” (answer is no!)

As we begin to plan for returning to work, we are about to enter a new phase which is what I am calling “Moving Out” which will take us tentatively out of our housea and into a new but temporary world.

I’ve been conducting “Resilience Assessments” for several clients where we are asking employees what they will need to feel comfortable returning to work and how prepared are they for an environment that may be a bit different, for example:

  1. Are they prepared to wear a mask all day?
  2. How will they feel when their temperature is scanned prior to coming to the office?
  3. Will they feel comfortable getting on a plane to meet with a client and if so, what precautions will they want to take?
  4. How will they want to protect their family if you are out all day and your kids are still homeschooling?
  5. Will they be able to focus on their work while still being mindful about health and safety?

Much as our public health officials point out, without a comprehensive set of testing, which may include determining if someone is infected or has been infected, we need to have the data of the capacity and capability of our employees to return to work so that we can create a sense of safety and support in order for them to both show up and perform capably.

Your Challenge This Week: Take a look at how your organization is preparing for a return to work.

I am conducting Resilience Assessments for large and small organizations. Give me a call and let’s discuss how your organization can get back to work quickly and safely.

© Richard Citrin 2020


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