Time and again, I hear leaders in organization refer to listening, ethics, patience, humor and understanding (among many others) as the “soft skills”. They are referencing them in comparison to data driven quantifiable skills such as creating a spread sheet, analyzing productions schedules, and tracking sales projections. While their intent may not be to demean human relations skills, the net result is usually that people see these people skills as less important than the quantitative skills. Nothing could be further from the truth. The feedback from the CEO was that one of his team leaders was a great technical leader but that he approached everything in his work with “pointy elbows” and a desire to always get his way. When I Read More
Richard discusses how organizations can become or maintain resilience by stressing three important factors: predictability, flexibility and timeliness. Richard also shares reasons why companies fail.
Richard explains the factors that contribute to engagement in the workplace.
Richard shares five tips to develop body wisdom.
Richard teaches that it is never too late to start making a big difference in your life.
Richard shares how to develop body wisdom.
Another thing to know about the resilience versus the management model as I said is about how you anticipate and prepare for stressful events even this issue of navigation where you find yourself in the heat of a battle. I want to talk about these three mechanisms a little bit more in preparation, hardiness, navigation, and this recovery and bounce back. So these are the three mechanisms and these three mechanisms are really important. The first story I want to share with you is an example of this. So I am going to tell you a little story about Arthur Ashe. Arthur Ashe was the first African-American tennis player to win single tournaments at Wimbelton, the US Open, and the Read More
Richard discusses shifting from a stress management model for handling pressures to a stress resilience model.
There are ten more areas that are right for improving your energy and for using rituals and routines to improve your management. Think about what you can do to create more automation in these areas: Meandering meetings where nothing seems to be getting done. When you don’t say no when others ask you for help. Open door policies that leave you reacting to interruptions. Not delegating effectively. Only dealing with putting out fires in your workplace and not getting into more important strategic planning. Not feeling organized or having too much clutter to find what you need when you need it. Not having enough time to recuperate between meetings or events. Trying to multitask with too many things and not Read More
Richard explains the importance of how we think about things.