How A Company Can Promote Resiliency

Richard stresses how important communication is from the leaders in the organization. He shares a story of a company using the “open-book” model so that everyone was aware of how the business was or was not growing. Communication, listening, preparation, the use of back up systems for both systems as well as people, strengthening the technology you provide your employees, creating a challenging work environment, promoting shared value across your team/organization, commit your company to your community so you can realize changes and adapt to them and hiring resilient people, not just concentrating on technical skills.

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