I had a second meeting with a new senior leader this past week and as we sat and talked about coaching objectives, one of which was his wanting to be more comfortable when public speaking, that I noticed something interesting about him. He wasn’t breathing very well. It wasn’t as if he had some respiratory disorder but rather his breaths were rather shallow and his speech was somewhat halting as if he didn’t seem able to get enough air in to complete his sentences. As we had just met, I didn’t want to be too intrusive but my job is to find ways to improve his conditions so I respectfully told him about my observation. He smiled and chuckled and Read More
Richard examines how to focus on changing your world for greater happiness.
Richard reveals what replaces the stress management model.
Richard discusses how the stress management model is fatally flawed.
In yesterday’s Wall Street Journal was a story about chronobiology or what we use to call “circadian rhythms” relates to the 24 hour cycle our bodies experience and how our internal clock drives a great deal of our behavior. While I am a big believer in our ability to address our behaviors, over the years I’ve developed a healthy respect for biology. Examples of how powerful this biological imperative is on our bodies include the facts that acid production peaks at nighttime to help digest our evening meal. The morning sunlight mobilizes cortisol which is the stress hormone that readies us for the day and our body sends out a blood clotting chemical which is thought to have been helpful Read More
Ten PM at night is usually bedtime for me but there I was at the manufacturing plant of one of my clients doing a presentation and discussion to 35 workers about finding a balance between work and rest. Part of their global wellness initiative on stress resilience, the plant manager asked me to speak to employees about stress issues that accompany working multiple 12 hour shifts from 5 PM to 5 AM and how you can find a balance between work and rest. I had all the relevant research ready for the employees along with my “cheat sheet”* of information that delineates a slew of remedies that can use to improve sleep—everything from light shielding drapes to eating bananas before Read More
I just go back from my car place, Tower Auto, where the young guy I deal with was working on detailing my wife’s car until 10 PM last night. Now detailing is not his job. He is more of a service manager but he so enjoys helping his clients that he was willing to stay late to try to remove some stains that had developed on the outside of the car. Ryan is really into cars and he loves working at this car place. They treat him well and he sees that he has a future where he can move up through the ranks. He does a lot of everything and enjoys it all. Ryan is fully engaged in his work. Read More
I have to admit I was rooting for Boston in the World Series. It may have been because the Cardinals defeated our Pirates in the ALDS or perhaps it was because my dentist, Dr Rob, is a raving Red Sox fan and I don’t want to get on his wrong side. But as I watched the celebrations the past few days, I recognized that I love a good resilience story and there wasn’t any better one yesterday than the team from BeanTown. Let me count them off…No home world series celebration since 1918, Big Poppi was batting over .700 in the series after they lost 96 games last year, and even Neil Diamond made a comeback to sing Sweet Caroline Read More
There’s an old expression here in Pittsburgh about having to cross bridges or go through tunnels, both of which are central to the movement of people in town, which is “don’t do it!”. For the most part, its usually just a minor inconvenience, but yesterday at 5 PM after completing my day of consulting with my clients, I was ready to head home from East Liberty which is just a quick 10-15 minute drive across the Highland Park Bridge. As I got onto Washington Blvd, I couldn’t help notice that it was backup up all the way to Penn Ave about a three mile backup from the Bridge…oops I thought, I probably should go down Highland Ave…backed up there too…Negley…even Read More
How would you handle this situation…. You and a business colleague agreed to work together for your mutual benefit. Your work and his work complimented each other and you both believed that you could help your clients and yourselves by cross referring some business. It is now 4 months after your agreement and you’ve referred three clients to this fellow that has resulted in $50,000 worth of business for them. But to date, your “colleague” has not referred a single person to you. You have a meeting this coming week and you want to have a further discussion about the arrangement…oh by the way…you are really pissed! This is the discussion several of my colleagues and I had at our Read More