How A Company Can Promote Resiliency

Richard stresses how important communication is from the leaders in the organization. He shares a story of a company using the “open-book” model so that everyone was aware of how the business was or was not growing. … Continue reading

Going at the Speed of the Body

In yesterday’s Wall Street Journal was a story about chronobiology or what we use to call “circadian rhythms” relates to the 24 hour cycle our bodies experience and how our  internal clock drives a great deal of our behavior. While I am a big believer in our ability to address our behaviors, over the years I’ve developed a healthy respect for biology. Examples of how powerful this biological imperative is on our bodies include the facts that acid production peaks at nighttime to help digest our evening meal.  The morning sunlight mobilizes cortisol which is the stress hormone that readies us for the day and our body sends out a blood clotting chemical which is thought to have been helpful Read More

The New Mecca of Relaxation: Your Neighborhood Airport Terminal

All eyes turned up to the TV monitor at the Delta terminal this afternoon as the announcer started talking about travel stress.  It’s tough being a road warrior today. From the travel to the airport, through TSA screening and hoping that you board early enough to get you baggage in the overhead, flying is a long way from the elegant easy going bygone days before we had to worry about terrorists blowing up our planes. It’s been 14 years since flying was fun. Can we reclaim a little bit of it back? The story on the monitor began with soft relaxing music as the commentator walked leisurely down the hall, past rushed and harried passengers.  His excitement showed as he Read More

Be Like Ryan

I just go back from my car place, Tower Auto, where the young guy I deal with was working on detailing my wife’s car until 10 PM last night. Now detailing is not his job. He is more of a service manager but he so enjoys helping his clients that he was willing to stay late to try to remove some stains that had developed on the outside of the car.  Ryan is really into cars and he loves working at this car place. They treat him well and he sees that he has a future where he can move up through the ranks. He does a lot of everything and enjoys it all. Ryan is fully engaged in his work. Read More

Agility 2014

Last Friday I wrote in this blog how I thought Agility would be the 2014 word of the year. No more than two days later, I received my first, kind of, affirmation of my statement when the Sunday Times ran an article entited Management Be Nimble. In it, the authors cite Larry Page, co-founder of Google who talks about the need for his company to become more…you guessed it…agile. The authors cite several ways to create more nimbleness (agility) that then go on to foster innovation ( a great outcome for agility) State your mission and values clearly and make sure everyone knows. I recently did some consulting for a company that had developed a new set of core values Read More